Marvelous Monday to you! I often get a laugh when I ask my clients if they have enough bathrooms. Yesterday, while visiting a local restaurant, I noticed how clean their bathroom was, and how that does make a difference to the over all experience. Feel free to giggle, but is your bathroom clean? I am…
Canon and Gigue in D major (Flute quartet arr.) – Pachelbel/Steven David Tung – Creative Commons – Musopen I spent a long time on the phone with a particular service provider. I was handed off to three different people and none of them were understanding my request. During each time I was put on hold,…
I am still processing my experience at the Colorado Creative Industries Summit, and instead, I would like to share a really good example of going the extra mile. I have often commented that it is best to go the extra mile for your audience members and donors when the occasion calls for something extra. This…
ADS Founder — Shoshana Fanizza
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Receiving feedback
I have a quick thought for today. How do you respond when you receive feedback? Do you thank someone for taking the time to email you a comment? Do you simply roll your eyes and forget to comment back? Do you email back with a defense such as “we do it this way because…” Or,…
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