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Specials for what they buy!

Posted On October 4, 2017 By Shoshana

I received my grocery store coupons in the mail. After signing up for a card, I get bonus points for savings at the gas pump, and I get special coupons on products I already buy every month. Saving money is good*, and the fact they keep track to send coupons for what I like to… 

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Old school website equals customer service!

Posted On September 6, 2017 By Shoshana

Currently I am doing research work for new audiences for a theatre company in Philadelphia. In looking at what else is around their area, I came across a theatre that had an old fashioned customer service set up. In their About section, they chose to leave the “Leave A Reply” on their blog format. Patrons… 

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Psychographics are more important!

Posted On August 22, 2017 By Shoshana

I am working on several evaluations for various arts organizations around the country, and what I am finding out is that some of us know our basic demographics of our audiences, but most of us do not know about the psychographics. psy·cho·graph·ics ˌsīkōˈɡrafiks/ noun noun: psychographics the study and classification of people according to their attitudes,… 

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Believe it is possible for audience development

Posted On August 8, 2017 By Shoshana

I am more sporadic in my posts since I wait for something to strike me. This morning, I believe it has. Not many of you know, I am a fairly spiritual person, and this side of me is starting to open. I feel it will help me to build audiences and support in an even… 

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Getting out of the arts bubble

Posted On July 26, 2017 By Shoshana

  There have been several times I have mentioned the suggestion of getting out of the arts bubble. It would be good for arts advocacy and audience building if we go beyond talking in our own circles. I saw an article about an arts forum in Australia, the discussing of the value of the arts,… 

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Soft, soothing music is not good customer service

Posted On July 11, 2017 By Shoshana

Canon and Gigue in D major (Flute quartet arr.) – Pachelbel/Steven David Tung – Creative Commons – Musopen I spent a long time on the phone with a particular service provider. I was handed off to three different people and none of them were understanding my request. During each time I was put on hold,… 

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ADS Podcast: Barriers to attendance with Ron Evans

Posted On June 29, 2017 By Shoshana

It’s here! Today we are welcoming Ron Evans from Group of Minds… 

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Loving yourself and audience development

Posted On June 28, 2017 By Shoshana

I have been reading two books by Anita Moorjani, Dying to Be Me and What If This Is Heaven? Most of her advice is for individuals, yet it had me thinking how we could apply the meaning to arts business. One of the concepts is to value yourself. I have put the thought out that we do… 

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ADS Podcast: Invest in Yourself

Posted On May 12, 2017 By Shoshana

I had a quick thought to share based out of my conversation… 

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Points of entry for audience building

Posted On May 2, 2017 By Shoshana

It’s been a while since I have read an article about entry points.  I think it is a concept that would be good to revisit every season during your planning stages. Just as a quick reminder, here are some questions to consider while figuring out entry points (programs to get people connected to you at… 

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“Shoshana is one of those rare people who have a “can do” attitude and frequently surprise one that they can pull it off. She is determined and resourceful and she does it all with a smile.” —Jack Walker, Walker Enterprises LLLP, CMF Board of Directors

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