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Random audience development for the arts thoughts (and questions)

Posted by Shoshana 
· Wednesday, May 2nd, 2012 

Today I do not have a guest blogger planned.  I thought I would fill in the gap with a variety of thoughts (and questions) that I have been thinking over the past week (in no particular order).  Let this serve as a summary of blog posts from past and future.

  • Audience development is hard work.  Are we ready to work?
  • Again, audience development is not “butts in seats” !!!  A butt doesn’t enjoy the show, people enjoy the show.
  • A team is needed for audience development.  Can we be team friendly people?
  • Should we appeal to audiences when programming is concerned?  Would we be letting them run our show?  More on this thought later.  This article spurred this thought.
  • We need to go beyond the discounts when it comes to building an audience or we serve to lose our bottom line.
  • Quality needs to be at the forefront for everything we do.
  • Why are board members so scared to ask for money?  They are passionate about their arts organization.  Aren’t they?
  • If I received a penny for “Something for everyone” and other inane marketing blurbs, I’d be rich! Maybe I should start an audience development fund this way?
  • Artists and arts organizations are supposed to be creative, right?
  • Social Media needs to be social.  It’s not termed Marketing Media.
  • If you don’t know your audience, you can’t develop your audience.
  • If you don’t know your audience, you won’t know what types of programs will be appealing and successful.
  • Ask them survey questions beyond the demographic questions.
  • Instead of targeting or segmenting – perhaps reaching out is a better term?
  • Numbers are not people.  You can data mine and analyze away, but this step will not build relationships with living people.
  • If something you are doing is not working, why are you continuing to do it?
  • Why spend money on something that is not working?  Because that’s the way you are supposed to spend your budget?
  • Audience development is a state of mind.  Everyone on your team can be a part of it.  Everywhere you go is an opportunity for it!
  • Learn to be a part of your community.  Use the other C’s to connect, collaborate and care.
  • If you have a big marketing staff, over 2 people, and you are still not getting an audience, either someone is not doing their job, or typical marketing is not working anymore.
  • Run your arts business as a business too.
  • Non-profits can be “profitable.”
  • If a certain business model isn’t working for you, explore a new model.
  • Your audience can be part of your team.
  • Ask your audience, they know what you don’t.
  • Treat your volunteers like royalty.
  • Treat your donors like royalty.
  • Thank your supporters often.
  • Be supportive and respectful of everyone on your team and learn to work together knowing that each part has an important role to play.
  • For gosh sakes, program new stuff too!
  • Be true to yourself and your mission.
  • Brand properly.
  • Be relatable.
  • Engage, but also get your audiences involved! There is a difference.
  • The arts matter, but only if you find out why they matter to your audiences.
  • Your thoughts here!  Feel free to comment below.

Cheers to happy and loyal audiences,
Shoshana

Shoshana Fanizza

Audience Development Specialists

https://www.buildmyaudience.com

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“Never treat your audience as customers, always as partners.”
~James Stewart

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More Posts:
« Entitlement and arts audience development
New business model for arts audience development? »
Categories : Audience Development, Fundraising, Management, Marketing
Tags : 4 C's, art quality, Arts, arts and social media, arts funding, Audience Development, audience development discussion, audience development ideas, building relationships, Butts in seats, Change, customer service, fund raising, Fundraising, Management, Marketing, Thank you patrons

Comments

  1. Denis Bertrand says:
    May 4, 2012 at 6:40 am

    Great stuff, Shoshana! I agree 100%. I’ve shared your post with a few of my clients.

  2. sfanizza says:
    May 4, 2012 at 7:55 am

    Thank you, Denis, and thanks again for stopping by!

  3. Developpez votre auditoire » Blog Archive » Matière à penser avant de vous engager dans des activités de développement de public says:
    May 4, 2012 at 7:58 am

    […] homologue américaine, Shoshana Fanizza (photo), et j’ai bien aimé son plus récent billet dans lequel elle adresse des questions et des observations aux organismes artistiques désireux […]

  4. Denis Bertrand says:
    May 4, 2012 at 7:59 am

    Mentionned your post on my (French-language) blog : http://www.developpezvotreauditoire.com/2012/05/04/matiere-a-penser-avant-de-vous-engager-dans-des-activites-de-developpement-de-public/

    • sfanizza says:
      May 4, 2012 at 8:14 am

      Thank you! Have a Fabulous Friday!

ADS Founder — Shoshana Fanizza

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