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The Top 3 Miss Manners mistakes for communications

Posted On November 2, 2020 By Shoshana

I was watching Pride & Prejudice (2005 version) for the umpteenth time, and I once again marveled at the politeness of interaction. You acknowledge the other person and give a slight bow or curtsy, then you enquire how they are and how their family is. A conversation starts up, then they get down to business… 

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Inclusion within

Posted On April 17, 2019 By Shoshana

Wonderful Wednesday to you! I had a quick thought to share today. You may have staff or people in place that are real go-getters. They of course are already in the mix and in the flow of what to do and how to handle a situation. However, there may be another staff person or perhaps… 

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ADS Podcast: Top 10 Reasons why arts organizations struggle

Posted On May 30, 2018 By Shoshana

After being in arts administration since 1997, I have come to find… 

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How to prevent volunteer burnout

Posted On January 30, 2018 By Shoshana

Last week I had a quick twitter interaction. The topic was about volunteer burnout and what to do to prevent it so you can retain good volunteers. I myself have had volunteer burnout, and I have been on the end of a volunteer management role. This was my response: Great topic! I have felt burnout… 

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Resources for audience development factor in

Posted On August 17, 2016 By Shoshana

After a very eye opening experience, I wanted to share with you some thoughts I have on resources for marketing and audience development. If you have been following my posts for a while, you already know that I feel strongly that setting aside resources to build your audiences is crucial for today’s arts scene. If… 

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Blizzards and audience development

Posted On March 25, 2016 By Shoshana

  During this week, I was involved in a blizzard. Yes, where I live is extreme Colorado living. I was trapped for 2.5 days with more snow coming on its way. My driveway is a beast! Last round it took me 6.5 hours to shovel myself out over 2.5 days. This time, with the snow being… 

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‘Tis the season to treat your volunteers well!

Posted On December 17, 2015 By Shoshana

Part of audience development is increasing volunteer support. In order to obtain more volunteers, I am a firm believer in setting up a very well organized and managed volunteer program. Today I volunteered at our local family assistance agency. They help families in transition to support them through a challenging time. They have a housing program,… 

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The How of Audience Development for the Arts – Paperback!

Posted On August 20, 2015 By Shoshana

It’s a reality now! After 5 years of work, The How of Audience Development for the Arts is now in paperback format.  I wanted to take a moment to thank the people that helped make this milestone possible. The printed version of this book would not have been possible without the following people.* Thank you… 

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A friendly reminder to get the name right

Posted On April 6, 2015 By Shoshana

If you have been following my blog for a while, you will know I am a big advocate for getting the name right. I post this tip from time to time, and it is included in my Top 20 Tips for Increasing Everything webinar/workshop. I am writing about this again because there are people (despite my… 

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How should we treat volunteers and donors?

Posted On March 5, 2015 By Shoshana

Two incidents came up to start this discussion again. The agency that had finally gotten back to me with a message of “hope to see you there,” and no instructions to RSVP for the orientation, canceled the meeting without notifying me that it was canceled. I showed up, but they didn’t. Lucky for me it was… 

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“Shoshana is outstanding at reaching people in an authentic and inspiring way. She helped me get confidence in how I could really offer my services to my audience, connect with them and flourish as an organization. :)” —Brian Rosh Rocheleau, Producer/Performer of The Blind Cafe

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