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B.D.A. and audience development

Posted by Shoshana 
· Monday, January 30th, 2012 

I’m starting a new series called Monday Minute.  These will be short entries based on quick thoughts.

Today I want to talk to  you about B.D.A. What is B.D.A.?  I go into more detail in my new eBook, but basically it is the complete experience you give to your audiences Before, During, and After your event/offering.

You want the entire experience to be memorable in a good way.  If the B is lacking due to terrible marketing or customer service, if the D is is flat and people have a hard time connecting with the art due to lack of creativity, quality or care, if  the A is non-existent and you do not follow up after to thank your audiences and/or offer them a thank you “gift,” you will not be giving your audiences your best.

So, are you offering B.D.A.?

Cheers to happy and loyal audiences,
Shoshana

Shoshana Fanizza

Audience Development Specialists

https://www.buildmyaudience.com

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“Never treat your audience as customers, always as partners.”
~James Stewart

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Categories : Audience Development
Tags : Audience Development, audience development ideas, B.D.A. and audience development, Care, Change, customer service, Thank you patrons

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“Shoshana led our board in a terrific two-hour workshop on the value of Audience Development. The presentation was tremendously helpful to us in defining our audience and has been a major influence in how we relate to our patrons. I’m convinced that our evolving work in Audience Development will lead to stronger relationships with our patrons.” —Harold Gray, Artistic Director

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