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B.D.A. and audience development

Posted by Shoshana 
· Monday, January 30th, 2012 

I’m starting a new series called Monday Minute.  These will be short entries based on quick thoughts.

Today I want to talk to  you about B.D.A. What is B.D.A.?  I go into more detail in my new eBook, but basically it is the complete experience you give to your audiences Before, During, and After your event/offering.

You want the entire experience to be memorable in a good way.  If the B is lacking due to terrible marketing or customer service, if the D is is flat and people have a hard time connecting with the art due to lack of creativity, quality or care, if  the A is non-existent and you do not follow up after to thank your audiences and/or offer them a thank you “gift,” you will not be giving your audiences your best.

So, are you offering B.D.A.?

Cheers to happy and loyal audiences,
Shoshana

Shoshana Fanizza

Audience Development Specialists

https://www.buildmyaudience.com

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“Never treat your audience as customers, always as partners.”
~James Stewart

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Categories : Audience Development
Tags : Audience Development, audience development ideas, B.D.A. and audience development, Care, Change, customer service, Thank you patrons

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“I loved the sessions and as I was taking them for my newly elected position, I felt I needed some close mentoring and strict goal setting..She absolutely did listen to our needs and tailored her sessions to fit our little situation. I have bragged about the sessions to other admins in our areas. Some of the instructions were familiar as I had followed her ideas for some time. Most are obtainable over time and will be implemented this coming year as we finish our season. My time with Shoshana at ADS, I would rate it First Class!” —Joy Bingham Strimple, Board President

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