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Audience Development and the little appreciations

Posted by Shoshana 
· Monday, February 13th, 2012 

It’s time for the Monday Moment.  Last night, I received a call and let it go to my voicemail since I wasn’t sure who it was from.  The person left a voicemail, and it turned out the call was from a board member at a non-profit that we made a donation to.   I was very surprised to receive this appreciation call since we only donated $10.  If I had answered the phone, I’m sure I would have had a very pleasant conversation with her.  She would have been able to ask me questions to get to know me a little better and make note of what she had discovered for future reference.

Audience development is about getting to know people and also about showing that you appreciate your supporters.  Adding appreciation programs to your audience development plan, such as having your board members make quick thank you phone calls to your donors, is a great way to show your gratitude and to build relationships at the same time.

It’s time for you and your team to take these types of actions.  It does take some time and effort, but you will feel so much better knowing that you are being proactive toward building your relationships with people as well as building your support base for you, your art, and your organization.

Cheers to happy and loyal audiences,
Shoshana

Shoshana Fanizza

Audience Development Specialists

https://www.buildmyaudience.com

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“Never treat your audience as customers, always as partners.”
~James Stewart

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Categories : Audience Development
Tags : Appreciation programs and audience development, audience development ideas, building relationships, Change, Donor relations, Fundraising, Thank you patrons

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“Shoshana understands the principles of audience development and can communicate the concepts in a very accessible way. She partners well with clients helping them convert theory into everyday practice. She's a generous collaborator and sounding board and a good resource for new creative ways to develop those relationships that successfully build audiences.” —Richard Turbiak

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