A good example of going the extra mile

Posted by Shoshana

· Sunday, May 8th, 2016

I am still processing my experience at the Colorado Creative Industries Summit, and instead, I would like to share a really good example of going the extra mile.

I have often commented that it is best to go the extra mile for your audience members and donors when the occasion calls for something extra. This morning I was watching CBS Sunday Morning, and they shared a story of a Starbucks’ employee going the extra mile. Please enjoy this video and share your thoughts. If you have gone the extra mile before, you can share your story with us as well!

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Cheers to happy and loyal audiences,
Shoshana

Shoshana Fanizza
Chief Audience Builder, ADS

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Categories : Arts, Audience Development, Management

Tags : audience building, going the extra mile for customers, good customer service, happy and loyal audiences, impeccable customer service

Virtuoso Voices

“We had an enormously productive session with Shoshana Fanizza of Audience Development Specialists, discussing both long and short term strategies for marketing, outreach and audience development. In addition to recommending several new strategies, which we plan to incorporate into our marketing and outreach efforts, she showed us ways to refine and enhance what’s already working so that it will reach even further. Shoshana is knowledgeable, prepared and a total professional. We won’t hesitate to call on her again.” —David Srebnik and Cynthia May Listener Directed Productions, Inc – producer of Virtuoso Voices